What are your delivery times and fees?
We ship to virtually all countries. There are some restrictions applicable to some products, and some products cannot be shipped to certain destinations. If we are unable to ship your product, we shall contact you.
Please write the Address in English Language, it can help the shipping company easy to read and handle the package.
The shipping cost of our products vary according to the type, location, shipping method, and warehouse you selected. You can view the shipping fees on each product page and at checkout.
1.Ensure to have selected the correct delivery country in the “Country/Region:” field on the middle of each page;
2.Choose a shipping method;
3.An estimate of the shipping fees will be shown as you can see in the webpage.
The shipping charges shown during checkout represent actual rates for most countries. In some cases, the shipping rates may be higher than what we have listed on this website. In such cases we shall inform you of any additional charges and await your confirmation prior to processing your order or transaction.
Shipping Availability Date
The total delivery time is the sum of the lead time and the shipping time.
Lead time = the time between when you place an order and when we ship around 2 working days;
Shipping time = the time between when your order has been shipped and delivered to you (it depends on the shipping method, Around 10-20 business days). Please see our checkout page for shipping options and delivery times to your country.
Please note, however, that any shipping availability or delivery dates, times or periods mentioned here, or otherwise quoted or communicated to you in any form or manner, are merely estimates and are not guaranteed, and may be subject to delays for a variety of reasons, some of which may or may not be within our control. For example, in some cases, your customs authority may hold your products which may delay the delivery date. Except as provided in the next paragraph, we shall not be responsible or liable for any late or non-delivery (for whatever cause or reason, and whether or not within our control).
Can I change my shipping address?
If you want to change your shipping address, contact our customer service as soon as possible. In order to keep our fast delivery times, your order will be processed as soon as it has entered our system. Therefore, we cannot guarantee we can make the change.
What happens if my order is delayed?
In case of any delay, you will be entitled to cancel the purchase if you are not satisfied with the new delivery time. If you want to cancel your purchase due to delayed delivery and receive a refund, the money will be returned to the payment method you specified when you made your order.
Where is my package?
Once your order has been shipped from our warehouse, we will send a delivery confirmation by email with tracking number / package ID. By clicking the tracking link in the delivery confirmation you will be directed to the courier website, which will display the latest information about your delivery.
You can track your item on: http://www.17track.net